Privacy Policy

  1. What We Collect
    • Personal Info: Name, email, shipping & billing address, phone number
    • Order Details: Products, quantities, payment method (we do not store full credit-card data)
    • Usage Data: Site visits, pages viewed, cart interactions (via cookies and analytics tools)

  2. How We Use Your Data
    • Process and fulfill orders, send shipping updates
    • Provide customer service and respond to inquiries
    • Improve our website (performance analytics, A/B tests)
    • Send occasional marketing emails (you can opt out any time)

  3. Data Sharing
    We share your data only with:
    • Fulfillment partners (for warehousing & shipping)
    • Payment processors (e.g. Stripe, PayPal)
    • Marketing tools (e.g. email platform)
    All partners are bound by confidentiality and data-protection agreements.

  4. Cookies & Tracking
    CozyCrate uses cookies for essential site functions and anonymous analytics. You may disable non-essential cookies via your browser settings, but some features may stop working.

  5. Your Rights
    • Access or correct your personal info via your account dashboard.
    • Request data deletion—email us at cozycrateonline@gmail.com.
    • Opt out of marketing messages via the link in any email.

  6. Security
    We employ SSL encryption, firewalls, and strict access controls to safeguard your information.

  7. Contact Us
    For privacy questions or requests, email cozycrateonline@gmail.com.